Privacy Policy

Effective Date: August 31, 2025.

At Appstergo, we value the privacy of our clients and business partners. This Privacy Policy explains what data we collect, how we use it, and the rights you have regarding your information.

1. Data Controller

Appstergo

Email: privacy_policy@appstergo.com

2. Data We Collect

We collect only the information necessary to deliver our services and support cooperation with clients. This includes:

  • Personal details: name, phone number, email address.
  • Company details: company name, address, registration details.
  • Financial information: billing details, payment-related data for invoicing.
  • Project-related data: information necessary for project development, implementation, and support.


We do not collect analytics, cookies, or browsing data from visitors to our website.

3. How We Collect Data

Data is collected directly through:

  • Communication with clients (email, phone, online forms).
  • Signed contracts and agreements.
  • Website contact forms submitted by clients.


We do not use third-party tracking or analytics services.

4. Legal Basis for Processing (GDPR Art. 6)

We process personal data only when a legal basis applies, including:

  • Contract necessity – to perform a contract or take steps before entering into a contract.
  • Legal obligation – to comply with accounting, tax, or other legal requirements.
  • Legitimate interests – to maintain communication, provide support, and ensure business continuity.
  • Consent – for non-automated marketing communication, when you have agreed to receive it.

5. Use of Data

We use client information solely for:

  • Delivering and developing projects.
  • Providing support and maintenance.
  • Managing business relationships.
  • Occasional, non-automated communications regarding offers or updates.


We do not sell, rent, or share client data with outside companies. Data may be processed by trusted third-party service providers (e.g., hosting, communication, and project management platforms) who comply with GDPR and follow equivalent privacy standards.

6. Data Retention

  • Client data is stored for the duration of our cooperation and, for legal and security reasons, indefinitely unless deletion is requested.
  • Upon request, we will delete or anonymize data that is no longer necessary, except where retention is required for legal obligations or proof of cooperation.
  • In cases where no cooperation has taken place, clients may request full deletion of their data.

7. Data Subject Rights (GDPR Arts. 15–22)

As a data subject, you have the following rights:

  • Access – request a copy of the data we hold about you.
  • Correction – request correction of inaccurate or incomplete data.
  • Deletion (“Right to be Forgotten”) – request deletion of your data, subject to legal obligations.
  • Restriction – request limitation of processing under certain conditions.
  • Portability – request transfer of your data to another controller.
  • Objection – object to processing based on legitimate interest.
  • Withdrawal of Consent – withdraw consent at any time, without affecting prior lawful processing.


Requests should be sent to privacy_policy@appstergo.com. We will respond within the timeframe required by GDPR.

8. Data Transfers

If client data is stored or processed using third-party providers outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs), to guarantee an equivalent level of data protection.

9. Security

We implement appropriate technical and organizational measures to protect personal data, including restricted access, encryption where appropriate, and secure data storage.

10. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most recent version will always be available on our website, with the effective date indicated at the top.

11. Compliance with GDPR Worldwide

Although Appstergo is headquartered outside the European Union, we have chosen to comply with the standards of the General Data Protection Regulation (GDPR) for the benefit and confidence of all our clients worldwide.

This means that, regardless of where you or your company are located, we apply the same high level of data protection, transparency, and user rights as required under GDPR. Clients everywhere can rely on consistent safeguards, including the rights of access, correction, deletion, restriction, portability, and objection.

If you believe your data protection rights have been violated, you also have the right to lodge a complaint with your local data protection authority.